Refund policy

REFUND POLICY

Please carefully read this Returns Policy before making a purchase. We want you to be completely satisfied with your online purchase. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your items are unopened in original packaging or have never been used.

To start a return request, you can contact us at hello.glowplump@gmail.com . We’ll send you a return merchandise authorization (RMA), and instructions on how and where to send your package. Please note that you will be responsible for the return shipping fee. Items returned to us without first requesting a return will not be accepted.

We are not responsible for packages lost during delivery unless the shipping insurance has been ordered.

Order Cancellation Policy, Accepted within 24 hours before the item(s) have been shipped to cancel your order. In case your order has already been shipped, kindly follow the return policies stated above that correspond to your reason of return.

Returns and Exchanges can be initiated within 30 days of receiving your order to qualify for our money-back guarantee. You can always contact us for any return questions at hello.fiorebeauty@gmail.com

(FAQ) Delivery time: If your order's tracking information hasn't been updated in 10 business days, please fill out our contact form. Our support team will reach out to you within 1 business day.

MONEY-BACK GUARANTEE The following reasons do not apply to the Money Back Guarantee offer;

1. Product has been opened and used.

2. Product doesn't suit your needs and for no particular reason, you are not satisfied with it.

We provide very clear product information and visuals available online prior to purchasing. Our team is always here to help with any questions you may have prior to purchase.

Please note that Fioré Beauty cannot be held responsible for shipment delays due to unforeseen and uncontrollable circumstances. Any pre-orders have the stock arrival date noted on the product page at the time of purchase. 

 

Contact Us:

hello.glowplump@gmail.com

Working Hours: (Monday to Friday) 9 am to 10 pm